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Administration

Centralised Admin

As a Travel Counsellor you work independently but you are never alone. Your administrative staff are only a phone call or email away and take care of all the back office so that you can do what you do best – sell travel and look after your clients.

 

  • World Class Admin and back office support
  • All tickets quality controlled and issued
  • All invoices raised to clients
  • All payments collected and banked from clients
  • All payments paid to suppliers
  • Your own Free access to Quick trav Front Desk
  • Twice monthly commission payments to you
  • All refunds processed
  • 24 hour emergency helpdesk
  • We take full responsibility for all ticketing ADM’s
  • All balances chased
  • All supplier commissions followed up on your behalf – no cumbersome forms to fill in
  • Service Fee Guidelines –updated regularly
  • All customer complaints handled centrally
  • Unlimited Free ticket wallets and luggage labels
  • BSP Reconciliation
  • Production of client statements
  • MIS reporting capability to corporate clients

97% of Travel Counsellors would not return to their previous job